Privacy Policy
Effective January 1, 2026
Hacienda Heights Sunrooms & Patios, haciendaheightssunroomsandpatios.com, service@haciendaheightssunroomsandpatios.com
Who this policy covers
This policy explains how Hacienda Heights Sunrooms & Patios, a sunroom contractor in Hacienda Heights, CA, handles the information you share when you visit our website, fill out our form, call or email us. It covers every page on this site, starting with our home page.
We're a small local business, and we only want the information we need to answer your question, come out for an estimate and do the work. You can read more about who we are on our About page.
What information we collect
Information you give us. When you request an estimate or send a question, we collect what you enter or tell us, such as your name, phone number, email address, street address and details about your project. If you send photos of your patio, deck or yard, we keep those with your request.
Our contact form is hosted by an outside form service, so what you type into it is collected and stored by that service on our behalf before it reaches us.
Information collected automatically. Like most websites, ours can record basic visit details, such as your browser type, device, the pages you viewed, how long you stayed and the site that sent you here. This comes from analytics tools and server logs, and it tells us how people use the site, not who you are.
Cookies. Cookies are small files your browser stores so a site can remember a visit or count visitors. We use them for basic site function and analytics, not to build a profile of you for advertising.
How we use your information
We use what you share to reply to you, schedule an estimate, prepare a quote, plan and carry out your project, and follow up afterward if something needs attention.
We use visit and cookie data to see which pages are useful, fix things that don't work and make the site easier to use on a phone.
We don't sell your personal information, and we don't send you marketing you didn't ask for.
Who we share it with
We share information only when it's needed to run the business or do your job. That includes the services that host our website, form and analytics, and suppliers or trade partners who need your address or project details to deliver materials or complete part of the work.
We'll also share information when the law requires it, such as for a permit application on your project or a valid legal request. Anyone we share with should use it only for that purpose.
How long we keep it
If you contact us but don't go ahead with a project, we keep your request only as long as it's useful for answering follow-up questions, then delete it.
If we build for you, we keep your contact details and project records longer, because they help with warranty questions, future repairs and our business and tax records. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something for legal, tax or warranty reasons, and if so we'll tell you what and why.
Depending on where you live, including California, the law may give you more rights over your information, and we'll honor the ones that apply. You can also block or clear cookies in your browser settings, though some parts of the site may not work as well.
Children's information
This site is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site, our tools or the law changes. The version on this page is always the current one.
Questions or privacy concerns
If you have a question about your information, want to make a request, or think something was handled wrong, call us at (626) 269-6285 or reach us through our contact page. Tell us what you need, and we'll respond as quickly as we can.